Bensham Family Practice

We have a number of services and clinics available at our practice with all members of our team. In order to attend an appointment, please ring the reception or follow any details provided with the clinic information.

List of Services and Clinics

Doctors: There are two General Practitioners and one Nurse Practitioner at the practice.  We have a range of appointments available which can be booked in advance however many of our appointments are “book on the day” only.  We introduced this system to allow patients to be seen at the onset of their problems and to decrease the quantity of wasted appointments due to non attendance.  If you need to see a doctor urgently and are unable to get an appointment please inform the receptionist who will ask the doctor to see you urgently or speak to you on the telephone.

Practice Nurse & Healthcare Assistant: Our nurse and HCA are available (by appointment only) for health advice, blood tests, blood pressure, dressings, suture removal, smear tests, immunisations, ECG’s, 24hr Blood Pressure monitoring and travel vaccinations.

Our Practice Nurse also leads chronic disease management clinics for Long Term Conditions such as diabetes, asthma, hypertension, COPD, Heart disease & stroke.

We actively support the Year of Care approach to management of Long Term Conditions (LTC). This involves patients attending for a full review of all LTC’s they may suffer from at the one appointment with our Practice Nurse following their blood tests with the HCA.

Antenatal Care: Our midwife has a clinic at the practice once per week.  If you are planning a family and think you may be pregnant please ask at reception for a urine sample bottle and we will send it away for testing.  If the result is positive we can refer you directly to the midwife who will get in touch with you by phone.

Physiotherapy: Physiotherapy is available on a self referral basis – please ask at reception for the relevant form.

Community Mental Health Nurses: This service is also available via referral from your doctor.  The CPN will provide support and counselling for a rang of issues including bereavement, anxiety and depression.

Well Baby Clinic: The well baby clinic is held once per week on a Thursday morning between 10am and 11am.  There is a health visitor available for advice, a practice nurse for immunisations and a GP for any other issues.  This is a drop in clinic for the health visitor only, you will need an appointment for all child immunisations including your baby’s 8 week check. You will receive an invite for your baby’s 8 week check appointment shortly after we have been informed that you have had your baby. If you have not received your baby’s appointment within 6 weeks of the birth please give us a ring at the surgery.

District Nurses: The District Nurses provide care in the home for patients who are housebound only.  This service is only available through referral from a GP or the hospital.

Minor Surgery:  Dr Roberts performs minor surgery at the practice in particular joint injections for pain etc.  Please make an appointment with a GP or nurse for referral.

Home Visits: The doctor will visit patients at home who are housebound or terminally ill.  If you require a visit please telephone the practice before 10am if possible.

Results: Please contact the practice after 2pm on the day your results are expected.  This is to allow the doctor time to review and comment on all results returning from the laboratory. As a rule blood results are available 3-5 working days after specimens taken and X-Rays are 7-10 working days. Results from scans ordered by hospital consultants (such as CT & MRI) are available from the consultant who ordered the test, the result does not get sent to the GP so we will be unable to tell you the report.

Prescriptions: Please give 48 hours notice when ordering repeat prescriptions.  Medications which are not regular may take longer to process.  Where possible please ring after 10.30am to order prescriptions, as telephone lines are busy with appointments first thing. We are encouraging all our patients to sign up to electronic prescribing. This system is much quicker and a safer way for prescriptions to be issued as we can send them directly to the chemist electronically.

 

Opening Times
Monday07:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed