Bensham Family Practice

Practice News

Nurse Practitioner

Jill has decades of experience working as an advanced practitioner both in acute settings in the hospital and also within the community as Community Matron. Jill is a nurse prescriber and can see all acute illness; assessing, diagnosing and prescribing necessary treatments. Jill can also refer for hospital opinion, ultrasounds and x-rays.

Jill works every day Monday – Friday with both morning and afternoon appointments available.

Please note – Jill does not issue sick notes.


CQC visit

Following the CQC visit in April we have now received their report. The CQC inspectors focused on 5 specific areas during their inspection – are we; safe, effective, caring, responsive and well-led. We are delighted to report that ‘yes’ they found we are ‘good’ in each area, and specifically noted that we were ‘good’ in services provided to the 6 groups of patients; older patients, patients with long term conditions, families / children & young patients, working age patients, vulnerable patients and patients with poor mental health. The report provides confirmation that we assess our patients needs, treat our patients with compassion, dignity and respect and involve them in decision making.
If you would like to read the report in full please follow the link below. The report is also available in our waiting room.

CQC report Bensham Family Practice

CQC detailed ratings poster June 2016

CQC ratings poster June 2016


Practice nurses


We have 2 practice nurses at the surgery, who offer a full range of services including; disease management, annual reviews, injections (depo, B12, flu etc), childhood immunisations, wound dressings, ECG, 24hr BP monitoring, smear screening, pill checks and much more.

Both Dalia and Kirsty are supported by  our Health Care Assistant (HCA). Our HCA also offers NHS health checks on top of the routine services such as blood sampling, BP checks, ECG recording etc.

Year of Care

From the beginning of April 2016 we will be implementing the Year of Care approach to the management of Long Term Conditions (LTC). This follows the principles below

  • LTC’s (typically diabetes, heart and stroke disease) that require blood tests will be sent an initial appointment with Caroline, our Health Care Assistant
  • Ashley will then send the results of the blood tests along with a Practice Nurse review appointment with Dalia or Kirsty a couple of weeks later
  • LTC’s (typically asthma and COPD) that do not require routine annual blood tests will simply be invited for a Practice Nurse review appointment with Dalia or Kirsty
  • Patients with multiple LTC’s are invited for longer nurse review appointments to enable the practice nurses to complete a full review of all existing long term conditions.


Patient Participation Group

We are very keen to properly establish our PPG over the coming months. If you are interested and have an hour to spare every couple of months for a meeting at the practice please contact Helen Shaw. The PPG will look at ways in which we can help our patients by the services we offer, discussing patient feedback and promoting patient health within the practice community.



NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in this practice in the last full financial year was £87,558 before Tax and National insurance. This is for one full time GP, two part time GPs and zero locum GPs who worked in the practice for more than six months.


Sharing Information with the NHS

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone. The information along with your post code and NHS number but not your name, are sent to a secure system where it can be linked with other health information.  This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice.  If you are happy for your information to be used in this way you do not have to do anything.  If you have any concerns or wish to prevent this from happening please contact staff at the Practice and we will make a note on your medical record.  This will prevent your confidential information being used other than where necessary by law (for example, if there is a public health emergency).

For more information please go to the website at


Opening Times
Monday07:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00